Today, in the High Technology Industry Product Support is becoming a key differentiator in business decisions for semiconductor vendors. And on the other hand, customers' decision to choose a particular solution or chip is based on the depth of technical support available to them from the chip vendor.
One out of three customers knocking on a Chip Company's door expects a hardware or software customization. It is practically not feasible to scale up in-house talent to meet the varying demands of customers.
Problems in scaling support in house:
Keeping this in mind, Aizyc provides Technical Support Services to help Chip Companies focus on their core business and leave the support activity to us
Aizyc has acquired exhaustive experience in providing high end engineering support services to technology companies providing level 1, 2 and 3 support services. Having a professional and competent Technical Support team at Aizyc helps in reduced "time to market" of the product, faster sales and quicker turnaround times for hardware/software customization.